Xentain

Xentain Solutions Inc., accessible via xentain.com, is a company that operates in the Industrial Automation industry. With a revenue of less than $5 million and a small team of 11-20 employees, Xentain Solutions Inc. has carved out a niche in the market.

Overview of Xentain Solutions Inc.

Xentain Solutions Inc. specializes in providing web hosting services. The company has garnered a mix of customer reviews, reflecting both positive experiences and areas for improvement.

Services Offered

Xentain Solutions Inc. offers various services, primarily focusing on web hosting. Their offerings include:

• Virtual Private Servers (VPS): Xentain provides VPS hosting services in various locations, including Fremont and Germany. Customers have reported good experiences with the VPS services, particularly praising the Service Level Agreement (SLA) and fast support.
• DDoS Protection: The company offers DDoS protection services through Path.net. However, some customers have expressed concerns about the effectiveness of DDoS protection, citing the need for proper firewall setup to ensure good protection.
• Customer Support: Xentain Solutions Inc. has a small voluntary support team that works to address customer issues as quickly as possible. While some customers have praised the fast response times and helpful support, others have reported delays in ticket resolution.

Company Response

Xentain Solutions Inc. actively responds to customer feedback, both positive and negative. The company acknowledges the issues raised by customers and works to resolve them. For example, in response to a negative review about network quality, the company confirmed that the issue was resolved, and compensation was provided to the customer.

Conclusion

Xentain Solutions Inc. is a web hosting company that offers a range of services, including VPS hosting and DDoS protection. While the company has received mixed customer reviews, it actively works to address issues and improve its services. With a focus on customer satisfaction and a commitment to resolving problems, Xentain Solutions Inc. continues to serve its clients in the Industrial Automation industry.